Independent support with benefit forms, evidence and assessment preparation

Clear, practical support for PIP, UC/WCA, Mandatory Reconsideration review and phone assessment preparation. Independent service. No guaranteed outcome. Not legal representation.

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Independent support service. Not affiliated with DWP, government or any official body.

Form & evidence support Wording, structure and medical evidence review
Assessment preparation Structured preparation for PIP and WCA phone assessments
Mandatory Reconsideration review Help organising disputed points and clearer wording
Honest scope No guaranteed outcomes. Not legal advice or representation.

Support services

Choose the support that matches what you need. Not sure? Use the contact form to ask before paying.

£49.99

Form and medical evidence review

We review your form wording and medical evidence together, identify relevant points, help improve clarity and prepare a structured written summary — based on the information you provide. Useful for PIP and UC/ESA forms.

  • Written summary of key points
  • Form wording review and suggestions
  • Medical evidence organisation
Not legal advice. Outcome depends on DWP decision and information provided.
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£59.99

Mandatory Reconsideration review

We help review the decision issue, organise disputed points, identify relevant evidence and prepare clearer wording for your Mandatory Reconsideration request. Based on the information and documents you share with us.

  • Decision review and point identification
  • Clearer wording preparation
  • Evidence organisation support
Not legal advice or representation. Outcome depends on DWP decision.
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£100

WCA phone assessment support

Preparation support for a Work Capability Assessment (WCA) phone call. We help you organise your functional examples, identify key points about how your condition affects daily tasks and prepare clear structured notes.

  • Functional example preparation
  • Structured preparation notes
  • Key points organisation
You must answer the assessor's questions yourself. Not legal representation.
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£150

PIP phone assessment support

Preparation support for a PIP phone assessment. We help you prepare functional examples, variability, reliability, prompting needs, safety considerations and supervision requirements — based on the details you provide.

  • PIP descriptors preparation
  • Variability and reliability notes
  • Functional example structuring
You must answer the assessor's questions yourself. Not legal representation.
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Prices & payment

One-off payments. No subscription. No hidden fees. Payment handled securely through Stripe.

Form & evidence

Form and medical evidence review

£49.99

Review, wording support and structured evidence summary for PIP and UC/ESA forms.

Pay & order
MR support

Mandatory Reconsideration review

£59.99

Decision review, point identification and clearer wording for your MR request.

Pay & order
WCA preparation

WCA phone assessment support

£100

Structured preparation notes and functional example organisation for your WCA phone call.

Pay & order
PIP preparation

PIP phone assessment support

£150

PIP descriptor preparation, variability notes and functional example structuring.

Pay & order

Important: Payment is for independent preparation and support work only and does not guarantee any benefit award, decision or outcome.

Not sure which service you need?

If you are unsure which option applies to your situation, or you have a question before paying, please use the contact form. We are happy to help you decide without any pressure to pay first.

Ask before paying

How it works

A straightforward process from your first enquiry to receiving your support.

Tell us what support you need

Use the contact form to describe your situation and the type of support you are looking for. We will confirm whether we can help and explain the next steps.

Send the relevant details when requested

Once we have confirmed your support, we will let you know what information is needed and how to share it securely. Do not send sensitive documents through the initial contact form.

We prepare your support material

We review the information you provide and prepare structured notes, wording support or evidence summary — depending on the service chosen.

You use the preparation for your benefit process

You receive your prepared support material to use for your form, Mandatory Reconsideration request or assessment. The final decisions and answers remain yours.

Important: Only provide accurate and truthful information. Do not send sensitive personal documents through the initial contact form — we will confirm the secure method once you are in contact with us.

About phone assessment support

Phone assessment support is about helping you prepare — not about representing you or answering questions on your behalf. Here is what you need to know:

You answer the assessor's questions yourself. We help you prepare what to say and how to explain your situation clearly.
Support includes preparation notes, functional example structuring and factual clarification where appropriate.
This is not legal representation. We do not advocate, argue or represent you in any formal or legal capacity.
No outcome is guaranteed. Assessment results depend entirely on DWP or HMCTS decisions.
If you intend to have a third party present on your assessment call, check with the assessment provider in advance. This is governed by their own rules.

Important information about this service

Independent Benefits Support is an independent service and is not affiliated with the DWP, government, HMRC, HMCTS, NHS or Citizens Advice. We do not provide legal advice or legal representation. Payment is for preparation and support work only and does not guarantee any benefit award, decision or outcome. You remain responsible for providing accurate and truthful information at all times. During phone assessments, you must answer the assessor's questions yourself.

Frequently asked questions

If you have a question not answered here, use the contact form below.

No. We cannot guarantee any benefit award, decision or outcome. Payment is for independent preparation and support work only. All decisions rest with the DWP, and outcomes depend on many factors outside our control. We will not make any claim or suggestion to the contrary.
No. Independent Benefits Support is a completely independent service. We have no affiliation with the DWP, government, HMRC, HMCTS, NHS, Citizens Advice or any other official body. We are not approved, endorsed or regulated by any government department.
No. We do not provide legal advice or legal representation. We are not solicitors, advocates or legal professionals. We provide independent preparation and support work to help you organise your information, form wording and evidence more clearly. If you need legal representation, please contact a solicitor, Citizens Advice or a disability rights organisation.
Phone assessment support is about preparation, not attendance or representation. During your assessment, you will answer the assessor's questions yourself. If you are considering having anyone else present on an assessment call, check with the assessment provider in advance — this is governed by their own rules and policies.
Yes. During any phone assessment, you must answer the assessor's questions. Our support helps you prepare what to say and how to explain your situation clearly, based on the information you provide to us. We cannot answer questions on your behalf.
After payment, we will contact you to gather the details we need to begin your support. We will let you know what information is needed and how to share it securely. We aim to respond within one to two working days. If your assessment or deadline is approaching, please mention this in your initial enquiry.
Please do not send sensitive documents through the initial contact form. Once we are in contact, we will let you know exactly what information is needed and how to share it securely. The contact form is for initial enquiries only.
Timescales vary depending on the type of support, the amount of information involved and how quickly you can provide the details we need. We will give you a realistic estimate once we understand your situation. If you have an urgent deadline, please mention it in your enquiry.
Please mention in your enquiry that your assessment or deadline is approaching. We will do our best to prioritise urgent cases where possible, but we cannot guarantee same-day turnaround. Getting in touch as early as possible gives us the best chance of helping you in time.

Request support or ask a question

Use this form to describe your situation and what help you need. We will respond within one to two working days. If your situation is urgent, please say so in your message.

You do not need to pay before making an enquiry. We encourage you to ask first if you are unsure which service is right for you.

We respond by email within 1–2 working days
Do not send sensitive documents through this form
Ready to pay? You can go directly to the Prices & Payment page to pay securely through Stripe. Payment is not required before enquiring.
A translator can be arranged on request. Please mention your preferred language in your message.

Do not include sensitive personal documents or medical records in this message.